healthCAR
Better Vehicle Protection
No Mileage Limit, No Expiration, No worries!
Unexpected or costly car repairs can give your wallet an unwelcome shock. With healthCAR*, when your vehicle starts making noise that sounds suspiciously like a squirrel playing maracas, there is no need to panic. healthCAR ensures that you are protected from surprise repair bills for covered failures to keep your budget intact and your vehicle in great shape.
heathCAR is a month-to-month vehicle service contract that provides breakdown protection at an affordable price. It’s perfect for anyone who doesn’t have the budget for a warranty, whose warranty has expired, or those who prefer a protection option that can be cancelled at any time. All members can take advantage of this cost-saving product regardless of having an open auto loan.
Why Choose healthCAR?
- Easy online enrollment
- Claims assistance via mobile app
- Affordable monthly payments
- Unlimited mileage protection
- Coverage for vehicles up to 20 year old
- Short 30-day, 1,000 mile validation period
- Cancel at any time
View FAQs
Enhanced Benefits
Roadside Assistance (including)
- Towing
- Jumpstart
- Flat tire changes
- Vehicle fluid delivery
- Lock-out assistance
- Concierge services
(Roadside Assistance Benefits are extended to dependents within the same household)
Alternative Transportation
New Cars, Used Cars, High Mileage Cars, All Are Covered!
| Monthly cost based on vehicle type | |
|---|---|
| Asian-made vehicles (like Honda and Toyota) | $53/mo |
| American-made vehicles (like Ford and Chevrolet) | $61/mo |
| European-made vehicles (like BMW and Audi) | $109/mo |
|
Electric Vehicles
Hybrid vehicles are covered based on their make. Electric vehicles have an optional Battery Coverage that must be purchased during the initial enrollment. The cost is $20/mo for vehicles up to five years old and $30/mo for vehicles six years old and up |
$109/mo |
Vehicle Coverage Options
Getting covered is easy! We’ve made it simple for you to enroll your vehicle, just click below to get started.
Platinum
Comprehensive protection for vehicles with 0 to 100,000 miles. All systems and components are covered up to 100,000 miles subject to normal maintenance, eligibility, wearable, and mis-use exclusions.
Silver
Just the coverage you need for vehicles with over 150,000 miles. Protection for listed engine, transmission and transfer case components to keep your high mileage vehicle on the road.
*healthCAR is administered by Marathon Administrative Co, Inc. This communication is an advertisement of the benefits available under the healthCAR program. For complete information regarding program specifics and to learn more, please contact healthCAR at contactus@myhealthcar.com. Click here to view healthCAR Privacy Policy and healthCAR Terms of Use.
Frequently Asked Questions
What if I
have a question regarding my coverage or a claim?
For all questions regarding your coverage and/or a claim, please call our Customer Service Center at 888-594-3236 and we will be happy to assist you.
Can I
enroll multiple vehicles?
You may enroll any eligible vehicle you own. A separate contract will be issued for each vehicle.
What is an
automobile extended service contract/policy?
An automobile extended service contract provides coverage for sudden and accidental mechanical breakdowns of your vehicle. These contracts provide coverage beyond the expiration of your manufacturer’s warranty on new, used and high mileage vehicles.
Is the
healthCAR program insured?
healthCAR is fully insured by Lyndon Southern Insurance Company, a Fortegra company, “A” rated (Excellent) insurance company by A.M. Best. healthCAR is owned, distributed, and administered by Marathon Administrative Company. Marathon has been developing and administering vehicle service contracts for over 22 years.
Can I cancel
my healthCAR plan at any time?
You may cancel your healthCAR protection at any time by notifying the Administrator in writing, indicating the effective date of cancellation. Upon cancellation, you may be eligible for a refund equal to the pro-rated portion of your monthly fee. Your protection will be cancelled by the Administrator if the appropriate monthly fee is not paid each month. Please refer to your contract for cancellation details.
If I cancel
my healthCAR coverage during the year, can I rejoin in the
future?
You may rejoin if your vehicle was previously protected with healthCAR. The 30 day and 1,000-mile validation period will apply to the re-enrollment.
What if I
experience a breakdown?
In the unfortunate event you experience a mechanical breakdown on a covered vehicle, you may take your vehicle to any licensed repair facility nationwide to diagnose the failure. If you need assistance, you may contact the Administrator at 888-594-3236 for a list of preferred repair facilities near you. If your vehicle is not drivable, call our Roadside Assistance provider at 844-454-8327 for a tow 24/7/365. You should immediately have the repair facility contact the Administrator to initiate a claim prior to repairing. Please refer to your contract for details. Upon determining the cause of failure and the repairs necessary, the repair facility must obtain an authorization number from the Administrator to submit completed repairs for payment. In the event you are traveling to work and experience a breakdown, simply call our roadside assistance number and a tow truck will be dispatched to take your vehicle to one of our approved repair facilities or a facility of your choosing. Rideshare services and rental vehicles will be made available as necessary, to ensure you arrive at work.
How are
claims paid under the healthCAR program?
Authorized claims are paid directly to the repair facility upon receipt of the completed repair order. Your responsibility is limited to your deductible ($100) for authorized claims.
When can I
enroll in healthCAR?
You may enroll in healthCAR at any time by accessing the healthCAR link on your credit union’s website. You may enroll each vehicle you own, subject to vehicle guidelines. Each vehicle enrolled will receive a unique contract.
What if my
vehicle breaks down while I am on vacation away from home?
We have you covered wherever your travels take you within the continental US and Canada. Simply take your vehicle to the nearest licensed repair facility if drivable or call our roadside assistance number for assistance and follow the claim procedures in your contract. We will have you up and running in no time.
Are there
any ancillary benefits that come with my extended service contract?
Yes, your healthCAR program includes roadside assistance benefits including:
- Towing
- Jump starts – due to dead battery
- Flat tire changes – using your inflated spare.
- Lockout Assistance – help you access your vehicle when you accidently lock your keys inside.
- Concierge Services – courtesy help and emergency phone call support to relatives, police, etc.
**Please note the
roadside assistance benefits are extended to cover your driving
age**
enrolled student regardless of the vehicle they
are in, up to the stated limit per occurrence.
What if I
already have an extended service contract?
We may be able to save you money. Please contact our enrollment specialists at 888-594-1543 to discuss your options. We can assist you in getting a refund by cancelling your existing coverage and enroll you in healthCAR at a substantial savings.
*** A complete detail of terms, conditions and benefits are included in the consumer contract, which will be provided upon enrollment. ***
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